HTX Exchange FAQ

Answers to Common Questions About Trading and Account Management

Frequently Asked Questions

Find quick answers to the most common queries about HTX Exchange services, trading, security, deposits, withdrawals, and account management.

How do I create an HTX Exchange account?

To create an account, click on the 'Sign Up' button on the homepage. Fill in your personal details, verify your email, and complete KYC verification. Once approved, you can start trading immediately.

What cryptocurrencies can I trade on HTX?

HTX Exchange supports over 200 cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Cardano (ADA), Binance Coin (BNB), and many altcoins. New trading pairs are regularly added based on market demand.

How secure is my account?

Your account security is our top priority. We implement two-factor authentication, SSL encryption, cold storage for most funds, and continuous monitoring to prevent unauthorized access.

How do I deposit funds?

Users can deposit funds via cryptocurrency transfers or supported fiat methods. After login, navigate to 'Wallets' and select 'Deposit'. Follow the instructions to fund your account securely.

How can I withdraw my funds?

To withdraw, go to your 'Wallets' section, select 'Withdraw', choose the asset and amount, and confirm the transaction. Withdrawals are processed quickly while ensuring security compliance.

What fees does HTX charge?

HTX Exchange charges competitive trading fees that vary by trading volume. Deposit fees are generally minimal, while withdrawal fees depend on the cryptocurrency network. Transparent fee details are available on our 'Fees' page.

How can I contact customer support?

HTX provides 24/7 support via live chat, email, and phone. Visit the 'Contact' page to connect with our support team for any inquiries or issues.